@YouTube can someone please PM me as I want to report an issue on a YouTube account
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Replying to @jockyjones73
We'd like to help. What seems to be the issue? Let us know and we'll look into it.
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Replying to @TeamYouTube
As you will see the account hasn’t been used for years as we can’t access it to delete it!
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Replying to @jockyjones73
Hmm, is it a legacy channel? If yes, you need to link it to a Google Account to access it. Here's how: https://goo.gl/z8YXdy . Hope this helps!
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Replying to @TeamYouTube
No it was not a legacy channel, it was around 2015/16 2 when she was 8yrs old, 20 plus of my family have now reported it as abuse on the YouTube video and it has still not been taken down! Can you tell me what information you need from me to get it removed urgently!
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Replying to @jockyjones73
If you have a recovery email or phone number, that might help you regain access: https://goo.gl/7TnbYx
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Replying to @TeamYouTube
There is nothing I can do my end I need someone your end to just delete the account!!
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Replying to @jockyjones73
Thanks for letting us know. Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Also, we recommend deleting the tweet where you shared your email address. As emails are often considered private info.
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That doesn’t help I have tried I need you to delete it from your end please! My family want to make it public from their twitter accounts public that you won’t help and take down a video that a child is being bullied over!? Please can you just delete the videos!!!
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