IHOPE YOU ARE WRITING A BOOK ABOUT THIS.
good stuff: @Aetna is making me appeal a skull surgery on an 8-week-old baby to clarify that it wasn't an elective cosmetic procedure
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if I did the hero would be the person from the provider's billing dept who gave me a rare gift: his direct number!!
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jesus christ. "hi yes i have an 8 week old and i just think tightening up the symmetry lines on his skull are going to be more aesthetically appealing for us all, when can you book us an OR"
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And then, find a surgeon that says, Sure, let's do that!
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Oh, that is horrible. I am so sorry you are going through this.
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jen i am so sorry
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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oh my god
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