Jamie Edwards

@jmedwards

Co-founder : the only platform that unifies your customer data with your conversations. Treat customers like individuals, not support tickets

London, England
medium.com/@jmedwards
1,943 Vine Loops
Joined January 2009
634 Photos and videos Photos and videos

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  1. Retweeted
    23 hours ago

    Why immigrants matter in tech

    4 retweets 9 likes
  2. Jun 2

    We were skewered by a nasty Amazon Aurora bug which caused downtime. Finally out of the woods + our customers have been super supportive ❤️

    1 reply 5 retweets 15 likes
  3. Jun 2

    "Any sufficiently advanced technology is indistinguishable from magic." - Arthur C Clarke

    1 retweet
  4. Retweeted
    Jun 1

    All Hands Support assumes that customer support is such an easy job that anyone can do it well. via

    1 retweet 2 likes
  5. Jun 2

    The only meaningful definition of a “generalist” is a specialist who can relate his own small area elsewhere

    1 like
  6. Retweeted
    Jun 1

    Why Exceeding Customer Expectations is Critical to Business Success

    1 retweet
  7. Jun 1

    turning up like strong and stable

    2 retweets 1 like
  8. Jun 1

    what year is this

    2 replies 4 likes
  9. Retweeted
    May 30

    11 TED Talks to Inspire Better Customer Support

    1 retweet 1 like
  10. Retweeted
    May 30

    Which are best for customer support reps?

    2 retweets 1 like
  11. May 28

    The is awesome. Uses network of users' phones to crowdsource pressure data for hyperlocal accurate forecasting

  12. May 28

    "Because if they didn't vote for a lizard," said Ford, "the wrong lizard might get in. Got any gin?"

  13. Retweeted
    May 27
    Replying to

    6 retweets 11 likes
  14. May 27

  15. Retweeted
    25 Mar 2016

    using microsoft word *moves an image 1 mm to the left* all text and images shift. 4 new pages appear. in the distance, sirens.

    436 replies 66,316 retweets 95,377 likes
  16. May 26
    Replying to

    1 like

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