@TeamYouTube please help me get@my YouTube red acct to work. I am seeing commercials. I have tried the suggestions on the application but still not working.
Thank you
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Replying to @jkayrubio
That's strange! Have you tried signing out and signing back in to check if that helps? Also, make sure you're signed in to the right account which has active YouTube Premium subscription? Keep us posted.
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Replying to @TeamYouTube
I would just cancel my subscription and start a new one but the price has increased by $3. Also I found that I was being charged for 2 separate subscriptions for the last year, according to iTunes one was for music (which I never signed up for) and the other is for the video.
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Replying to @jkayrubio
Thanks for the info. We recommend getting in touch with our Premium Support team: https://yt.be/help/R9ud . They'll dive into this further with you.
2 replies 0 retweets 0 likes
You just gave me a link to an article!! I need to speak with someone. Why is this so much work? I have been trying since 7:30 this morning to get this resolved.
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