people who know how organizations, bureaucracies and systems function with poorly designed and specified "apps" that continually fail. The problem is not really the technology, but the idea that local institutional knowledge and labor can be easily replaced with consultants
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who look at a process as a snap shot in time. This is part of a larger conflict between bosses and labor, in which the bosses have deluded themselves into thinking that they can go it alone without the workers who are constantly fixing, patching and maintaining these complex
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systems. This fantasy of capitalism without labor will only continue to produce these disasters. \end
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ps this is happening in nearly every industry and institution, rapidly hollowing them out. You see it everywhere.
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And if you’d like to read a more in depth version of this I wrote an article about these issues at the nationhttps://www.thenation.com/article/economy/technology-capitalism-labor/ …
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Superb thread. "The fantasy of capitalism without labor," indeed.
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Excellent line.
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Ok but fly by wire aircraft and two crew glass cockpit planes are generally safer than the three crew analog planes of two generations ago. Not all mechanization and digitization is bad; just the bad kind is bad.
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i think the point is that it's far over-applied, not that all of it is bad; also i seem to remember software and capital interests killing some 800 people last year
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I was joking but I guess I had more of a point than I thoughthttps://twitter.com/JoyOfGenY/status/1224579749755998208?s=19 …
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Institutional arrogance and negligence AND massive tech failure. They all go hand in hand these days.
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