any chance to get an answer? Kraken received my funds one week ago, but still balance is zero! (ticket 4847). Awful service.
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Your euros were credited. The image you provided in your ticket shows you have usd selected. Change your currency at top right.
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Thanks. However this is a really bad UI/UX and awful customer service. Not sure I will use your service.
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I agree, the default should be to what you've got on deposit, not simply XBT/USD. Apologies for the service delay. We're hiring.
Great idea! I'll see if we can get this implemented. I think it'd help a lot and would have saved you from the confusion. Thx!
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