Furthermore, who do you think we're the people on the other side of the trades? This seemed coordinated as only prexisting buy orders were really able to profit from this.
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To add to this, the couple people that got to buy today at these prices are the people you will keep around. The thousands of users like myself who were wrongfully liquidated will not be using or promoting Kraken ever again.
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Well, it's not "wrongfully" liquidated. It's liquidated according to the Terms. The movement was entirely predictable and just because the other exchanges didn't follow, it doesn't mean that it was impossible that they could have. Did you honestly not understand how it works?
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To be fair, I'm on the defense :) I do have an open mind about the issue. What I'm hearing though is people saying they just didn't understand how markets work at the time they placed their orders.
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Is it an issue? Does it happen on Kraken more than it happens elsewhere? What would making people "whole" entail? Covering your trading losses out of our own pockets even though you knew the risks you were taking?
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Everybody has a liquidity issue at some size. So, how much liquidity is enough? Should you be able to market sell $1m with < 0.1% price impact? $10m? $10b? It's not equities and we don't have a monopoly on trading crypto assets like stock exchanges have.
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We'd have to look at the volume of sells vs buys. There will always be a bigger whale so how much liquidity should be within what distance at all times?