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Hi Kevin, I'm a fan of but don't you think it's irresponsible to make misleading, disparaging and libelous statements on the basis of your own speculation, without any direct information? I'm sure you can think of a plausible alternative. Hope you issue a correction.
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Then you should *immediately* account for *exactly* what happened with today, what you plan to do about it, and how you'll make it right with your customers. You guys have had *zero* communication with your clients about this today - leave it to the internet to guess.
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And how can you possibly expect your clients, during all of that and all of the anomaly charts, to trust you when you say “our software works! Trust us, we got it right?” Oh, our API is down! Oops! Something clearly was not right with *just* your exchange.
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This is not only about sell/buy but usual kraken connectivity issues and unability for customers to connect to their account when markets are plunging...same as 2017 and before, nothing changed
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It happens all the time. Orders get broken up across multiple counter parties. If you want to sell 1000 ETH in one shot, there'll probably be 50+ traders on the other side taking a piece of it. If you market sell it, they might all get different prices too.
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