Damn. Tony Hsieh passed at 46 :(
First saw him speak at the Web 2.0 Summit in '08. His talk, and his book, Delivering Happiness, were highly influential on my approach to Kraken's culture and customer service.
Thank you for everything.
🪦RIP
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so you do Holacracy at Kraken?
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lol no but I appreciate others running the experiment on themselves.