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Damn. Tony Hsieh passed at 46 :( First saw him speak at the Web 2.0 Summit in '08. His talk, and his book, Delivering Happiness, were highly influential on my approach to Kraken's culture and customer service. Thank you for everything. 🪦RIP

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Web 2.0 Summit 08: Tony Hsieh (Zappos.com)

High Order Bit

5:32 AM · Nov 28, 2020Twitter Web App

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J O E D R A G O N

@j0j0r0

Nov 28, 2020

46 is too young 🙏 RIP

Replying to

Having dealt with your company's customer service (and staff in general), it's definitely evident. Even back in the BitcoinMarkets subreddit+slack heyday,

@krakenfx

reps were among the most active. Sad to hear this news, but Tony's spirit lives on in those he inspired.