Conversation
Allowing your employees to have personal Twitter accounts has got to be a bad business decision?
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This is why most companies have social media policies under which you can be terminated for violating. Especially if you tarnish the reputation of the company because of personal association and commentary.
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Iβm not saying itβs right, but businesses should have a right to protect themselves from the public image disasters of their employees
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Yeah, ideally all employees are locked in a bunker and prohibited from contacting the outside world for the duration of their employment.
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I would think having the Kraken βgrowth leadβ drive away 8-figure annual volume accounts by blocking his/your customers on social media perhaps might not be part of his job description.
But what do I know?
Itβs your decision how you want your team to treat your customers.
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How has one employee's personal statements on Twitter affected your experience with the service?
"How has one employee's personal statements on Twitter affected your experience with the service?"
I can choose which exchanges to use and I am inclined to support those where much of senior management doesn't regularly insult my investment decisions online & block me on Twitter
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