This is infuriating
There are so many usability issues in the new design that make managing a large volume of mail (for big customers) impossible.
Happy to spend 15 minutes with your product manager doing a screenshare and walkthrough of the major pain points.
Conversation
Hi! 👋 I’m sorry you’re having trouble with a feature of ours. We’d love to help you, check your inbox for a DM from us!
Replying to
Hi Jesse - we appreciate the feedback and the opportunity to discuss the issues you see. We have notified our product team and would like to connect you. We are always looking to improve our customer experience. Please send us a DM or email support@earthclassmail.com.