Hey.com! I implore you to add
* U2F support (T/HOTP is too easy to MITM)
* e2e encryption for Hey<>Hey emails
* mailbox password (👀 )
or - redaction (👀 Zendesk cc/PCI compliance)
or - encrypt text block (👀 Roam encrypted notes)
Conversation
You may not be able to solve all the UX problems with PGP but a better, federated solution can start with Hey. Step2: Hey<>ProtonMail.
The mainstream use email for account recovery, tax returns, all sorts of sensitive stuff and they don't understand the risks.
We can't give up!
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What I've learned over the last 10 years is that change happens very slowly. Safest email account is probably Gmail + PGP-enabled PoP client to store all the mail locally, or ProtonMail.
IMO we need to give up on legacy compatibility and start a new federation for email 2.0.