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May 29, 2020

Hello Jon, I'm sorry to hear about that. We understand your frustration, rest assured that we're working on your ticket with increased priority, so we can reproduce the issue and assist as quick and efficiently as possible. Thank you for your patience. Best, Kraken

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Jesse Powell

@jespow

May 29, 2020

Don't have access to the ticket system now but is the issue just that a bot is outpricing your orders?

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Replying to

and

I see.. it's like you had an order to buy 1000 and someone hit you 1000*1 and now you have 1000 open positions and there's some limit in place preventing you from seeing everything. Checking in to this now. That is annoying. Sorry!

6:15 PM · May 29, 2020Twitter Web App

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Jesse Powell

@jespow

May 29, 2020

You probably already tried this but just to rule it out (and so we can get some data). Can you hit the refresh/resync button on the trade.k trade panel?