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Reported it exactly how we got it. Point of the article is to highlight the gaps still present in crypto market structure, execution/slippage costs as one example. If anything you should be annoyed at your customer support staff. Let a large institutional account walk over $1500
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It's not a "complication". It's how markets work. It might be complicated and above your head but that doesn't mean there's a gap in anything but your own education. As a journalist, you owe it to your readers to do a bit more than "report it exactly how you got it". Lazy.
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Only thing complicated is how a supposed "$4B exchange" is acting like a total bucket shop. You guys sold down 2-3% below rest of the market, a big institutional account flagged an irregularity to your staff and they responded like he was a kid with an E-Trade account. Be better
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NFT profile picture
A 10k market sell would drop price on ETHUSD Kraken 5% right now. This happens on Coinbase daily. Not really sure this is anything new...
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Feedback noted, still stand by what we wrote. Point of the article isn’t Kraken, but rather execution and a level of trust that institutional accounts expect from their counterparties. Feedback we’ve heard is there’s still a wide gap there, even with the legitimate exchanges
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Absolutely. This is not acceptable. It almost seems like someone has vented out their anger and the Block published it. That way thousands of articles could come up because someone lost 4% somewhere.
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