Conversation

Client feedback for

: "easier to purchase a gun than buy some sh*t off your site." -- Interesting observation and perhaps says something about which is perceived to be the greater threat.

11:02 PM · Jul 13, 2018Twitter Web Client

Replying to

@jespow

and

@krakenfx

In all honesty, I think that says something....

@krakenfx

is not user friendly.

True! When hiring UX designer?

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Replying to

and

Lmao

is savage!

Replying to

and

The feedback is true

Replying to

and

I like what you guys stand for at Kraken, but honestly there isn’t a person I talked to that doesn’t think your user interface is difficult. Why reinvent the wheel compared to other exchanges?

Kraken Exchange

@krakenfx

Jul 14, 2018

you don't like the pro interface at trade.kraken.com? would love to hear feedback.

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Replying to

and

No! There’s a constitutional amendment for one and not the other!

Replying to

and

Kraken’s UI/UX needs work my man.

Kraken Support

@krakensupport

Jul 14, 2018

Thank you for the suggestions! We will pass all of these onto our Development team to continue improving the Kraken UI and experience.

Replying to

and

I have been a customer for over 2 years on kraken. you have known problems like all exchange exchanges. but I am very satisfied with your site continued what you have always done great job and full confidence !!!