How do you choose which emails you reply to? For students (particularly URM) is very hard following up on emails if the professor didn’t reply, most times they end up giving up or letting a lot of time go by until they follow up.
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Most emails I receive are not from students. I do try to reply to students.
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But as a general rule, all students should know that they should follow up with profs! Despite our best efforts, emails do get crowded out/pushed out of view in our inboxes. It is very difficult to keep up.
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Presenting another side of this: Most people won’t follow up, even if it is important. When I don’t receive a response I interpret that it’s deliberate. Follow up feels like intrusion, especially when I feel I have already received the answer. This results in missed opportunities
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To preempt misinterpretation, whenever I write my email on a whiteboard or a syllabus, I tell students to follow up if they don't get a response within a week. But I aim to write back within a few days.
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I think we've had this email discussion on
#econtwitter before. But I personally think it is demoralizing to the senders if I do not reply to all emails and I endeavor to do so. Responses do not need to be long. -
A friend of mine at UConn had a rule. Never open an email twice. So, he only checked the email when you can set aside time to run through them all. Not always feasible.
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My rule is file all emails that are handled into another folder, to keep inbox clear for “things I gotta deal with.”
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1/X I use filters so that mailing list emails go into their own folders. The remaining emails I go through twice a day and I delete anything That doesn't need a response, and send a response to everything else. . .
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2/X If the reply can be short I go ahead and give people a final answer, like no I can't do this thing you asked or yes how about Tuesday at 3? If it will require a longer answer sometimes I tell them I will circle back with them for a longer answer. Or . . .
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3/X If it is something that is more about them than me I tell them it's a busy time and ask them to follow up in a month. In general I think there's no excuse for not answering ones email. You're being paid. It's a job. Figuring out professional communication is part of it
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They always respond at Harvard. What I noticed as fast. Interesting huh. I kind of like personality profiles and noticed at different places
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In some places and/or professors have assistants who screen their email. It took me a day to screen my email that had piled up over this month (I just got so busy that I want responding to anyone who was not a current student/colleague).
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I also handle calls this way. "If it's important, they'll leave a message or send a text."
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In Canada (at least) following up an unsolicited email with another unsolicited email is spam and comes under the anti-spam legislation. I’m sure this is true in most countries. But even that point aside...
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It’s worth think about what is the type of person who “follows up” to non-responses. It’s not me since it would seem like I’m harassing people.
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Wow do some academics have strong opinions about other people’s email practices...
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(Referring to the many responses I’m seeing all over twitter on this topic.)
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That’s how I treat VMs, which are a huge waste of time.
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