Jeannie Walters

@jeanniecw

CEO of . 15+ year Consultant, Certified Customer Experience Professional, , Author. Watch my video!

Chicago
Joined April 2008

Tweets

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  1. 21 minutes ago

    184: (Tip) Warming Up Cold Calls

  2. 1 hour ago

    208: Can You Predict Customer Behavior?

  3. Jun 7

    I have a Twitter crush on !! (OK, it's just a regular crush if you must know!)

  4. Jun 7

    Wow! You see this, ?? has our back!! Thanks, Andrea!!

  5. Jun 7

    Customers have more to tell you, but your aren't asking!

  6. Jun 6

    Curious about how you're sabotaging your ? and I know how to find out, and It's not too late to join...

  7. Jun 6

    203: (Tip) B2B vs. B2C Customer Experience

  8. Jun 6

    213: (Tip) Customer Experience ROI Tips

  9. Jun 6
  10. Jun 5

    Which Comes First? Customer Experience or Sales?

  11. Jun 5

    185: (Tip) When Customers Cross The Line

  12. Jun 5

    tip: For a great shine a light on internal customer service.

  13. Jun 5

    207: (Tip) How to Turn Away Customers

  14. Jun 5

    204: (Tip) Customer Service Leadership

  15. Jun 4

    You’re wasting your talent for if you’re not doing this -->

  16. Jun 3

    RT : Rewarding and Encouraging Customer-to-Customer Support…With Games? (part 1)

  17. Jun 2

    Thanks, Bill! RT : How Do Smart Leaders Create the Best Experiences? by via

  18. Jun 2

    Even the best pros suffer from these hidden conversion killers. Let's fix it together!

  19. Jun 2

    TY! RT : 3 Destructive Consistency Issues You Need to Overcome Now - via

  20. Jun 2

    One Piece of Customer Communication that Fails to Delight

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