I don't blame the security guard but saying "they tried" is a gross overstatement. What exactly did he do to diffuse the situation? Just stood around and watched
Again I'm not assigning blame, but he literally did nothing. What is he getting paid for? Could've at least apprehended the male in the white shirt and let managers deal with the women. If you can't wrestle one person to the ground then you shouldn't be in security.
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