@TeamYouTube I am unable to upload any videos to my channel anymore. It keeps saying failure to process. Then when I try my second channel it works straight away. This happens with any video - 10 seconds or 10 minutes. My channel seems to be the problem. Why? Could you help me
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Replying to @jayhodson44
We would like to know more. What device are you using? Does this happen across devices? Send screenshots and more details our way and we'll take a look.
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Replying to @TeamYouTube
Across ALL DEVICES. Will not upload no matter the file size or length of video - but then will on my second channel.pic.twitter.com/X7WF1S11Su
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Replying to @jayhodson44
Thanks for the additional info. Have you tried changing file formats: https://goo.gl/tHvUsw ? Also, check our Help Center article on recommended upload encoding settings: https://goo.gl/7exkTx . Hope this gets resolved.
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I have. It’s not video file format, encoding etc that is the problem - because it uploads fine on my second channel. It is my channel that is the problem. Any size or length will not upload. Can you fix my account please
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