Jay BaerVerified account

@jaybaer

Founder of Marketing and customer experience expert advising the world's largest brands. 6-time author. Hall of Fame speaker & emcee. Podcast host.

Bloomington, Indiana
JayBaer.com
Joined March 2008
15.6K Photos and videos Photos and videos

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  1. Pinned Tweet
    7 Sep 2021

    ✅ Thanks to the many new subscribers to my newsletter: The Baer Facts. 2x/month. Marketing & CX case studies & advice; stats you need to know; tequila reviews; book and podcast recommendations; life hacks. + free coin when you sign up.

    11 replies . 5 retweets 40 likes
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  2. Apr 22

    Building a brand takes consistency, and according to Million Dollar Listing NY’s , the best way to be consistent is to find someone to keep you accountable. Hear more from her on this episode of the Social Pros podcast.

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  3. Apr 22

    I worked with my friends to deliver a content marketing & content experience live broadcast to execs from Amazon. But it wasn’t just a regular webinar! We also included a live tequila tasting & mini tequila education class! If I can help you or your team, let me know!

    1 like
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  4. Apr 22

    What does it take to win at life AND win on social media too? Though it's no easy feat, from Million Dollar Listing NY has cracked the code. Tune in to this week's episode of the Social Pros podcast to hear how she does it all.

    1 like
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  5. Apr 21

    Thanks so much. Honored!!

    The welcome message sends when you sign up for his newsletter is a master class in simple, effective welcome message design (🧵).
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    2 likes
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  6. Apr 21

    For years, I've included in my bio & on-stage introduction that I'm a tequila collector and BBQ judge. Starting this week, I'm leaning into my passion for tequila and have launched two new accounts. I would LOVE your follows please & you'll see my 1st few posts when you visit.

    3 likes
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  7. Apr 15

    According to @eelovegreen, new Social Pros host and SVP of Marketing and Communications at ICUC, Gen Z and even the Alpha generation are wired completely differently. Find out why the social community needs to be more aware of this now than ever on Social Pros.

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  8. Apr 15

    Last week, we promised to unveil the two new hosts who'll be joining our very own on Social Pros. Tune in to this special episode to meet them and take a sneak peek at what's to come.

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  9. Apr 15

    Their 4-song EP just dropped, and it's terrific. Radiohead-esque but a little less edgy & more of a slow-burning groove. I love it. The Smile are embarking on a widespread European tour this summer! Check it out:

    1 reply . 4 likes
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  10. Apr 15

    Next up: As I mentioned last time, I'm a former college radio DJ. My favorite band is Radiohead. and - the two driving forces behind Radiohead - have teamed up with drummer to create a new project called The Smile.

    1 reply . 3 likes
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  11. Apr 15

    In the Choreography of Customer Service, he combines his day-to-day experience exceeding customer expectations with movement metaphors, plus a ton of specific examples in a book that serves as a useful, practical guide. Buy it online:

    1 reply . 2 likes
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  12. Apr 15

    First: There are a lot of books out there on customer service. Some by me. But 's 1st book is a different approach to a common subject. Chris is the owner of seven of the top Arthur Murray dance studios in the world.

    1 reply . 2 likes
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  13. Apr 15

    A few of my current favorites I think you should take a look at this week:

    1 reply . 5 likes
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  14. Apr 11

    I'm partnering with my friends for a live broadcast this Wednesday. It's based on not-yet-released research about online reputation management, ratings and reviews & similarly crucial components of digital success. No cost! Grab a spot here:

    1 reply . 2 likes
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  15. Apr 8

    Social pros handle all things social media, right? True, but the role has expanded over time to far more than just social media. This is one of many topics we tackle in mine and ’s final episode of hosting Social Pros. Don’t miss it!

    1 retweet 2 likes
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  16. Apr 8

    It's been an interesting ride on Social Pros for and I, but now it’s time for a new adventure. Tune in to our final episode as hosts as we say our goodbyes, reminisce over amazing moments and hand the reins over to .

    2 replies . 1 retweet 7 likes
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  17. Apr 4

    Super fun show. Thanks!

    We sit down with to talk about the real power of marketing. Jay's always entertaining and interesting as he tells stories that drive home the point.
    1 retweet 4 likes
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  18. Apr 1

    Twitter, Instagram, TikTok, YouTube... the list goes on (and on). While building a brand on all of them seems like the right thing to do, explains why it's better to pick one to make a name on. Catch this episode of Social Pros to hear more.

    2 retweets 2 likes
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  19. Apr 1

    What does it take to travel, soak in new experiences, and get paid in the process? joins this week's episode of Social Pros to break it down for us and share some useful tips while he's at it. Catch episode 516 to hear more from Mike.

    2 replies . 2 likes
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  20. Mar 31

    Find both here: And sign up for my bi-weekly newsletter, The Baer Facts for more of my faves at

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  21. Mar 31

    2. As a former college radio DJ, I couldn't be more excited about AMP, the hot new mobile app from Amazon. AMP lets anyone be a DJ. You set up an account. Create a show like "songs that mention tequila," and then broadcast your show live. Check it out!

    1 reply . 2 likes
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