I did not. The internal @TeamYouTube wouldn't help since I'm a nobody.
My custom URL is stuck. I can't even delete it on the Google "About Me" page; I get an error every time I try. So since I can't delete the old custom URL, I can't even get a new offer! Someone internal at @TeamYouTube needs to edit my user info in their database to fix this.
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Just to confirm, have you already checked our Help Center resource on custom URL: https://goo.gl/SeZNdc . Check 'Remove custom URL & claim a new one' for removing and claiming the URL. Hope this helps.
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Yes, I've tried that. It *doesn't* work for me. The custom URL that I have is locked to my account and can *NOT* be user-deleted. Someone at YouTube needs to do it for me.
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