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I have been locked out of my

bank account for over a year. When I opened my account, I sent money and was then unable to log into my

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account with them. I was told I needed to call their fraud department (really? I was a brand new customer!) and I tried for months to get

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a hold of someone at their bank. To this day, I have money in an account that I cannot access, and I can't even get a hold of anyone at

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their bank. It has been THE WORST experience I have ever had with an online bank and I would caution anyone before doing business with them

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Hi Jason, we're sorry to hear this! If you'll DM us your phone number, we'll look into this further and reach out to assist. ^SG