-- why don't you offer online chat or phone support for your customers?
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we offer phone support for Enterprise customers currently. Email team is 24x7, smart & technical. Tried them?
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E-mail is taking too long via the back and forth. Unfortunately I don't think our plan is Enterprise.
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priority is by plan, so Enterprise, then Business, then Pro, then Free. Everyone gets a response.
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We're willing to pay for a phone call. This is critical. Do you have a pay for phone option for business customers?
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Alright -- just a heads up but there is something wrong with your upload TLS option. Verified cert but "decoding" error
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thanks for reporting this, we'll look at this and let you know when it is resolved via your ticket
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