I am going to be writing a blog about a horrible experience related to which has caused part of our production infrastructure to be down now for almost a day. We pay half a thousand dollars a month for increased support which has been completely lacking today. I can
Conversation
not overstate how dreadfully horrible Amazon support has been related to our Elasticsearch cluster. A simple reboot service ticket is now 9 hours old with no updates from Amazon. This is absolutely insane.
Replying to
I'm so sorry you've had a bad experience, Jason, and I am also glad to see this issue is resolved. I have sent your feedback forward regarding your experience in the meantime. ^NR
Replying to
Looks like you already figured it out, but you can force a "reboot" by resizing. If it is stuck in the "Processing" state, this won't help.
Replying to
Whatever you do, don't upgrade your elastic cluster to "OpenSearch", unless you want a world of pain from AWS