One more quick update. There is some type of glitch in the FIOS router that sometimes causes a 3-5 second pause in responding to requests (this happens every ten seconds or so). We've purchases a new Verizon router that supposedly will solve this issue and plan to install soon
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If you are still having issues once your replacement arrives, we are more than happy to help.
^CLW
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Thanks Verizon! You are very helpful and you're helping out the research community!