Hi! We were given a warning in Ridgecrest, CA but there has been no quake. Was this a test?
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A ShakeAlert® message was issued by the USGS at 2:10 pm PT and has been cancelled. (1). We are investigating (2). If you took a protective action like Drop, Cover, and Hold On when you received the ShakeAlert message, you did the right thing (3).
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We understand that receiving this message was upsetting. This was not intentional. We are investigating on how we can improve the system.
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If this was caused by a person, please don't be too hard on that person. In the past, when things like this happen (in the IT world), we always view it as a systematic issue that may be due to poor procedures / documentation / etc.
These things happen but it's a great ...
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... opportunity to review procedures, etc. You guys do amazing work and this was just a hiccup to an otherwise amazing project that benefits society.