Credit should be given where credit is due -- I complained to on a Friday evening and their team fixed the issue and pushed a fix to production within a couple hours.
I mean you really can't get much better costumer service than that so hats off to their entire team.
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Seriously -- I've been in tech for a long time and that was simply amazing. Please give my thanks to everyone involved. That was really amazing.
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Must have been a pretty invasive issue to force a multi-billion dollars company to apply a hot fix to production in a matter of hours ;)
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TBC I did absolutely nothing helpful here. :)
There are some pretty fast-moving and smart folks working on instant payouts and operations.
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In contrast, accepted my bug report 7 weeks ago. I received an automated email saying to wait 3 weeks. 3 weeks later, I received an automated email saying to wait another 3 weeks. So far, nothing.
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