Conversation

And again, delays my flight by an hour (so far). Good thing I have finally caught on to your bullshit and have a six hour layover until my next connection. Let's see you delay me out of that, you trashes excuse for an airline.
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Replying to and
Jeremy, we're sorry you are having issues with your itinerary. We at American Airlines pride ourselves in providing unmatched customer service and want to make this right. Would a free upgrade to first class and 10 million complimentary frequent flyer miles make you happy?
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