Just had a horrible customer service experience with . Decided to rebook using someone else. Turns out they own , and . Let's hear it for unregulated capitalism.
Anyone have a travel site they've actually liked?
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I always use Kayak. Never had a problem. Not to say I assume I never will. ;-)
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Ended up at hotels.com through kayak. Actually, problem came from the fact that the dates entered on Kayak incorrectly transfered to hotels.com. So... yeah...
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Booking service can't get dates right. Ouch.