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Sorry to hear that, Zie. May we knw what was advised by our KrisFlyer colleagues pls? Thku.
It's my mistake. I booked a 100% miles flight but used KF miles to pay part of it. I didn't know it would be prorated so I ended up missing by a few K. I offered to pay with cash instead, but the flight was already flown. They said they can't help me. That's all.
