hey @TeamYouTube i'm trying to upload a video with a .mov format but it isn't working. could you help me? the troubleshooter doesn't make sense either.
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Thanks for the info. Just to check, have you tried clearing the cache and cookies of your browser to see if that makes a difference? Also, please let us know if it's the same when tried uploading from an alternate browser/incognito window. Keep us posted.
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how do i clear my cookies? do i clear my history?
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