We’re committing Twitter to help increase the collective health, openness, and civility of public conversation, and to hold ourselves publicly accountable towards progress.
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Why? We love instant, public, global messaging and conversation. It’s what Twitter is and it’s why we‘re here. But we didn’t fully predict or understand the real-world negative consequences. We acknowledge that now, and are determined to find holistic and fair solutions.
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We have witnessed abuse, harassment, troll armies, manipulation through bots and human-coordination, misinformation campaigns, and increasingly divisive echo chambers. We aren’t proud of how people have taken advantage of our service, or our inability to address it fast enough.
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While working to fix it, we‘ve been accused of apathy, censorship, political bias, and optimizing for our business and share price instead of the concerns of society. This is not who we are, or who we ever want to be.
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We’ve focused most of our efforts on removing content against our terms, instead of building a systemic framework to help encourage more healthy debate, conversations, and critical thinking. This is the approach we now need.
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Recently we were asked a simple question: could we measure the “health” of conversation on Twitter? This felt immediately tangible as it spoke to understanding a holistic system rather than just the problematic parts.
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If you want to improve something, you have to be able to measure it. The human body has a number of indicators of overall health, some very simple, like internal temperature. We know how to measure it, and we know some methods to bring it back in balance.
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Our friends at
@cortico and@socialmachines introduced us to the concept of measuring conversational health. They came up with four indicators: shared attention, shared reality, variety of opinion, and receptivity. Read about their work here:https://www.cortico.ai/blog/2018/2/29/public-sphere-health-indicators …Show this thread -
We don’t yet know if those are the right indicators of conversation health for Twitter. And we don’t yet know how best to measure them, or the best ways to help people increase individual, community, and ultimately, global public health.
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What we know is we must commit to a rigorous and independently vetted set of metrics to measure the health of public conversation on Twitter. And we must commit to sharing our results publicly to benefit all who serve the public conversation.
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We simply can’t and don’t want to do this alone. So we’re seeking help by opening up an RFP process to cast the widest net possible for great ideas and implementations. This will take time, and we’re committed to providing all the necessary resources. RFP:https://blog.twitter.com/official/en_us/topics/company/2018/twitter-health-metrics-proposal-submission.html …
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Thanks for taking the time to read and consider, and also, come help us:https://careers.twitter.com/
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Sounds like it’s too much for you to manage, we the people would like the FCC to manage twitter as a Public Space so your “leanings” will not interfere with our FREE SPEECH rights. Then you have all the help you need.
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“We aren’t proud of how people have taken advantage of our service...” not taking any responsibility for anything- it’s all everyone else fault - you don’t lean left Jackyboy you are a far left progressive socialist and everything filtered through that anti-American ideology FCC
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Liar. You're company uses it's own bots, and your employees use them regularly to promote trends that favor the liberal agenda. I have kept track of literally THOUSANDS of botnets used by Twitter and the servers and IP locations they come from. See you at Congresspic.twitter.com/c4DK96GWPI
Thanks. Twitter will use this to make your timeline better. UndoUndo
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You allow Nazis and homophobes like Alex Jones to spew hate with impunity. But if I or anyone else in the trans community say anything remotely critical about TERFs (Trans Exclusionary Radical Feminists) you lock our accounts. Your platform DOES have apathy and political bias.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Stop the freaking bots if you love open honest debate so much. I’m pretty sure your engineers can handle it, you just won’t do it because you love cash above all else.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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You suspended my account for saying pansy but these people are free to say this?!pic.twitter.com/DBhKvQA5gm
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I got suspended for calling the guy who played opie a pansy...people threaten to kill people daily on twitter and nothing...but call someone a pansy and you’re suspended! Go figure!
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Here’s a crying closet to go cry in...y’all are gonna need it. 2024 is gonna be a long haul for ya!
! Gotta love TDS! It’s glorious!pic.twitter.com/ehEsUsQQ5w
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Here’s a picture of a therapist. You already need one.pic.twitter.com/GR3cODiwF4
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you’re so funny...maybe after your Soros gig you can become a comedian!
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Typical insults when no foundation to stand on. Have a great holiday weekend!
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I think you started with the insults...but that’s ok and right back at ya! In all seriousness...thanks for the back and forth! You made it fun! Have a great Labor Day!
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