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    jack‏Verified account @jack 21 Jan 2017

    jack Retweeted Twitter Support

    All: we investigated what happened here, and we made some mistakes (which have been corrected). Some context first.https://twitter.com/support/status/822652800907800580 …

    jack added,

    Twitter SupportVerified account @TwitterSupport
    We are aware of the issue with migrating @POTUS followers and investigating. More soon.
    10:36 AM - 21 Jan 2017
    • 931 Retweets
    • 1,175 Likes
    • Sara Ornelas Azeez Ahmad Travon brown Greg .Eason . izzet Shop Consortium Faria Anjum Samuel Lo tanhyngthxng@gmail.com
    199 replies 931 retweets 1,175 likes
      1. New conversation
      2. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        The Obama Administration worked with all their platforms to craft a transition plan:https://obamawhitehouse.archives.gov/blog/2017/01/17/obama-administration-digital-transition-moving-forward …

        9 replies 114 retweets 171 likes
      3. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        Because @POTUS is an institutional account (not personal) they felt it only fair to transition accounts with followers intact, but 0 tweets.

        21 replies 141 retweets 172 likes
      4. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        We kicked off that plan at 12p Eastern yesterday:http://www.npr.org/sections/alltechconsidered/2017/01/20/510784802/on-the-day-of-white-house-transitions-twitter-shifts-potus-to-donald-trump …

        7 replies 88 retweets 118 likes
      5. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        If you were following @POTUS before 12pET, by end of day you'd be following *two* accounts: @POTUS44 (44th Admin) and @POTUS (45th Admin)

        35 replies 245 retweets 189 likes
      6. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        Two issues were reported during the day which we spent the night confirming and have now corrected:

        6 replies 125 retweets 127 likes
      7. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        1. People who followed @POTUS44 (Obama Admin) after 12pET were mistakenly set to also follow @POTUS (Trump Admin).

        31 replies 367 retweets 235 likes
      8. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        2. Some people who unfollowed @POTUS in the past were mistakenly marked to now follow @POTUS

        23 replies 273 retweets 163 likes
      9. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        We believe this affected about 560,000 people. This was a mistake, it wasn't right, we own it, and we apologize. No excuses.

        86 replies 474 retweets 920 likes
      10. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        This also affected other official Administration accounts like @VP, @WhiteHouse, and @PressSec.

        27 replies 152 retweets 193 likes
      11. jack‏Verified account @jack 21 Jan 2017
        Replying to @jack

        We believe we've corrected all accounts to reflect your follow/unfollow intent. We're sorry for the mistakes made here, and thank you all.

        125 replies 283 retweets 635 likes
      12. 4 more replies
      1. New conversation
      2. Al Czervik‏ @MistedTwister 21 Jan 2017
        Replying to @jack

        you should also change Obamas @POTUS TO @POTUS44 in the search field.pic.twitter.com/2hT8TI6g3l

        2 replies 0 retweets 15 likes
      3. jack‏Verified account @jack 21 Jan 2017
        Replying to @MistedTwister @POTUS @POTUS44

        being fixed

        7 replies 1 retweet 24 likes
      4. Tweet unavailable
      5. vani‏ @bIissfulbalor 21 Jan 2017
        Replying to @Trumpwillwin2

        and this a bad thing because ???

        2 replies 0 retweets 19 likes
      6. Tweet unavailable
      7. vani‏ @bIissfulbalor 21 Jan 2017
        Replying to @Trumpwillwin2

        what do news stories have to do with equality....

        4 replies 0 retweets 20 likes
      8. 1 more reply

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