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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
    Indonesia 89887 AXIS, 3, Telkomsel, Indosat, XL Axiata
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    1. jack‏Verified account @jack 3 Mar 2016

      jack Retweeted

      A HUGE welcome to @AppleSupport! Now using Twitter to provide customer support through tweets and DMs! https://twitter.com/applesupport/status/705377245578199040 …

      jack added,

      This Tweet is unavailable.
      52 replies 611 retweets 1,040 likes
      jack‏Verified account @jack 3 Mar 2016

      And more broadly, companies using Twitter for customer service see a +19% lift in customer satisfaction.

      8:02 AM - 3 Mar 2016
      • 146 Retweets
      • 332 Likes
      • Simon Zaku Sebastian Vitzthum Ravi Elvin🐶 Lauren Murphy Sarah Kerrigan 👩‍💻 Patrice Le Foll Catherine Bennett Paul Lambert Ryan Billings
      27 replies 146 retweets 332 likes
        1. New conversation
        2. Marsha Collier‏Verified account @MarshaCollier 4 Mar 2016
          Replying to @jack

          Marsha Collier Retweeted jack

          I think the customer service "lift" on Twitter is far higher than @jack believes #custservhttps://twitter.com/KevinSaysThings/status/705423142970327040 …

          Marsha Collier added,

          jackVerified account @jack
          Replying to @jack
          And more broadly, companies using Twitter for customer service see a +19% lift in customer satisfaction.
          1 reply 34 retweets 7 likes
        3. JonnyHollywood‏ @JonnyHollywood 4 Mar 2016
          Replying to @MarshaCollier

          @MarshaCollier @jack how about "lifting" the shitty stock price?

          2 replies 0 retweets 0 likes
        4. Marsha Collier‏Verified account @MarshaCollier 4 Mar 2016
          Replying to @JonnyHollywood

          @JonnyHollywood Give it time, it's a good bet

          1 reply 0 retweets 1 like
        5. JonnyHollywood‏ @JonnyHollywood 4 Mar 2016
          Replying to @MarshaCollier

          @MarshaCollier once I buy a stock, I rarely dump it. I just don't like having to keep buying it to avg out the cost. 😩

          1 reply 0 retweets 1 like
        6. Marsha Collier‏Verified account @MarshaCollier 5 Mar 2016
          Replying to @JonnyHollywood

          @JonnyHollywood I'm with you on that. I just reinvest dividends

          0 replies 0 retweets 1 like
        7. End of conversation
        1. Shawn Tizabi‏ @TizabiShawn 3 Mar 2016
          Replying to @jack

          @jack thank youfor helping @homelesSolutionpic.twitter.com/ivnTGzmVma

          Tizabi Doll and homelesSolutions
          0 replies 2 retweets 3 likes
          Thanks. Twitter will use this to make your timeline better. Undo
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        1. New conversation
        2. Ann O'Leary  😼 🤓‏ @Panda6 3 Mar 2016
          Replying to @jack

          @jack except @comcastcares ....

          3 replies 0 retweets 1 like
        3. ComcastCares‏Verified account @comcastcares 4 Mar 2016
          Replying to @Panda6

          @Panda6 We'd like to investigate this for you. -QS

          0 replies 0 retweets 1 like
        4. End of conversation
        1. Chris Stroud‏ @chrisstroud 3 Mar 2016
          Replying to @jack

          @jack @TMFJMo many times it is the only way to get a real person, also the thought of bad publicity drive resolution

          0 replies 0 retweets 1 like
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        1. d@merry pop-ins(r)‏ @merrypopins 3 Mar 2016
          Replying to @jack

          @jack maybe #election2016 candidates on #Twitter will also see votes 4 them count &rise

          0 replies 0 retweets 1 like
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        1. Mr. Pete // BashMN‏ @petebasgen 3 Mar 2016
          Replying to @jack

          @jack The ones who can read this are already sold on the platform, J.

          0 replies 0 retweets 1 like
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        1. Dustin Riddle‏ @DRiddy 3 Mar 2016
          Replying to @jack

          @jack So for apple to jump on board and their already high customer satisfaction...we will only see that rate improve. #twittervalue

          0 replies 0 retweets 1 like
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        1. Diego‏ @diegodella 3 Mar 2016
          Replying to @jack

          @jack I bet that that +19% lift only applies IF the companies use Twitter well and not pairing it up to "call center" practices ;)

          0 replies 0 retweets 1 like
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        1. Alan Lewis‏ @alanlewis 3 Mar 2016
          Replying to @jack

          @jack Surely you mean “customer sat” 😉

          0 replies 0 retweets 1 like
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        1. bastani‏ @b_a_s_t_a_n_i 3 Mar 2016
          Replying to @jack

          @jack customer support via Twitter is seriously revolutionary

          0 replies 0 retweets 1 like
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        1. Dan Masters‏ @OhMDee 4 Mar 2016
          Replying to @jack

          Dan Masters Retweeted Dan Masters

          https://twitter.com/OhMDee/status/700450561099890688 … “@jack: And more broadly, companies using Twitter for customer service see a +19% lift in customer satisfaction.”

          Dan Masters added,

          Dan Masters @OhMDee
          I love using Twitter for customer service — Twitter lets firms add "send DM" buttons to tweets, feedback form in DMs https://blog.twitter.com/2016/making-customer-service-even-better-on-twitter …
          0 replies 0 retweets 0 likes
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        1. gopin77‏ @gopin77 3 Mar 2016
          Replying to @jack

          @jack good to see the tweet abt +19%. Is there a case study or best practice that shows the +19% (tangible proof helps)

          0 replies 0 retweets 0 likes
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        1. Nona‏ @Neauxshit 3 Mar 2016
          Replying to @jack

          @jack you should listen to us too..

          0 replies 0 retweets 0 likes
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        1. the tanker broker‏ @thetankerbroker 3 Mar 2016
          Replying to @jack

          @jack two words buy @SlackHQ we that's 4 but $twtr could learn a lot about user experience along the way!

          0 replies 0 retweets 0 likes
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        1. JM Zacharias  📖 📚 🔭‏ @jmzacharias 3 Mar 2016
          Replying to @jack

          JM Zacharias  📖 📚 🔭 Retweeted JM Zacharias  📖 📚 🔭

          @jack hope it works. I sent tweets about sugestion 2 year ago but don't know the response. #Twitter #CustomerServicehttps://twitter.com/jmzacharias/status/438578120212242432 …

          JM Zacharias  📖 📚 🔭 added,

          JM Zacharias  📖 📚 🔭 @jmzacharias
          @twitter ,how about adding new 'marked' icon along w/ the existing 'Favorite' icon? It needed f/purpose such read later, attention. cc @jack
          0 replies 0 retweets 0 likes
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