"If I ever say the word “user” again, immediately charge me $140." Bravo, @jack. http://jacks.tumblr.com/post/33785796042/lets-reconsider-our-users …
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@jack couldn't agree more. would "customer" also apply to services where users don't pay, eg Twitter? if not, what? just "people"?
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@jack Respectfully, IMHO culture drives excellence(everyone caring). Words may reflect poor culture but changing words won't change culture.Thanks. Twitter will use this to make your timeline better. UndoUndo
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