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    1. jack‏Verified account @jack Sep 5

      Thank you Chairman Walden, Ranking Member Pallone, and the committee, for the opportunity to speak on behalf of Twitter to the American people. I look forward to our conversation about our commitment to impartiality, transparency, and accountability.

      144 replies 187 retweets 622 likes
      Show this thread
    2. jack‏Verified account @jack Sep 5

      If it’s okay with all of you, I’d like to read you something I personally wrote as I thought about these issues. I’ll also tweet it out now.

      25 replies 35 retweets 165 likes
      Show this thread
    3. jack‏Verified account @jack Sep 5

      I want to start by making something clear: we don't consider political viewpoints, perspectives, or party affiliation in any of our policies or enforcement decisions. Period. Impartiality is our guiding principle. Let me explain why.

      706 replies 96 retweets 283 likes
      Show this thread
    4. jack‏Verified account @jack Sep 5

      We believe many people use Twitter as a digital public square. They gather from all around the world to see what’s happening, and have a conversation about what they see.

      53 replies 75 retweets 279 likes
      Show this thread
    5. jack‏Verified account @jack Sep 5

      Twitter cannot rightly serve as a public square if it’s constructed around the personal opinions of its makers. We believe a key driver of a thriving public square is the fundamental human right of freedom of opinion and expression.

      585 replies 174 retweets 599 likes
      Show this thread
    6. jack‏Verified account @jack Sep 5

      Our early and strong defense of open and free exchange has enabled Twitter to be THE platform for activists, marginalized communities, whistleblowers, journalists, governments and the most influential people around the world. Twitter will always default to open and free exchange.

      100 replies 86 retweets 310 likes
      Show this thread
    7. jack‏Verified account @jack Sep 5

      A default to free expression left unchecked can generate risks and dangers for people. It’s important Twitter distinguishes between people’s opinions and behaviors, and disarms behavior intending to silence another person, or adversely interfere with their universal human rights.

      124 replies 74 retweets 281 likes
      Show this thread
    8. jack‏Verified account @jack Sep 5

      We build our policies and rules with a principle of impartiality: objective criteria, rather than on the basis of bias, prejudice, or preferring the benefit to one person over another for improper reasons. If we learn we failed to create impartial outcomes, we work hard to fix.

      63 replies 56 retweets 219 likes
      Show this thread
    9. jack‏Verified account @jack Sep 5

      In the spirit of accountability and transparency: recently we failed our intended impartiality. Our algorithms were unfairly filtering 600,000 accounts, including some members of Congress, from our search auto-complete and latest results. We fixed it. But how did it happen?

      152 replies 173 retweets 325 likes
      Show this thread
      jack‏Verified account @jack Sep 5

      Our technology was using a decision making criteria that considers the behavior of people following these accounts. We decided that wasn’t fair, and corrected. We‘ll always improve our technology and algorithms to drive healthier usage, and measure the impartiality of outcomes.

      10:56 AM - 5 Sep 2018 from Washington, DC
      • 80 Retweets
      • 257 Likes
      • Alexandria Beeriz J  🕊 شMس کاکڑ TrendifyLive CDS Joe Tec Nazenin Ansari Arii✨ Mariana Almeida da Nóbrega
      58 replies 80 retweets 257 likes
        1. New conversation
        2. jack‏Verified account @jack Sep 5

          Bias in algorithms is an important topic. Our responsibility is to understand, measure, and reduce accidental bias due to factors such as the quality of the data used to train our algorithms. This is an extremely complex challenge facing everyone applying artificial intelligence.

          73 replies 126 retweets 366 likes
          Show this thread
        3. jack‏Verified account @jack Sep 5

          For our part, machine learning teams at Twitter are experimenting with these techniques and developing roadmaps to ensure present and future machine learning models uphold a high standard when it comes to algorithmic fairness. It’s an important step towards ensuring impartiality.

          205 replies 74 retweets 232 likes
          Show this thread
        4. jack‏Verified account @jack Sep 5

          Looking at the data, we analyzed tweets sent by all members of the House and Senate, and found no statistically significant difference between the number of times a tweet by a Democrat is viewed versus a Republican, even after our ranking and filtering of tweets has been applied.

          58 replies 101 retweets 329 likes
          Show this thread
        5. jack‏Verified account @jack Sep 5

          Also, there’s a distinction we need to make clear. When people follow you, you’ve earned that audience. And we have a responsibility to make sure they can see your tweets. We do not have a responsibility, nor you a right, to amplify your tweets to audiences that don’t follow you.

          194 replies 195 retweets 694 likes
          Show this thread
        6. jack‏Verified account @jack Sep 5

          What our algorithms decide to show in shared spaces, like search results, is based on thousands of signals that constantly learn and evolve over time. Some of those signals are engagement, some are the number of abuse reports. We balance all of these to prevent gaming our system.

          81 replies 57 retweets 192 likes
          Show this thread
        7. jack‏Verified account @jack Sep 5

          We acknowledge the growing concern people have of the power held by companies like Twitter. We believe it’s dangerous to ask Twitter to regulate opinions or be the arbiter of truth. We’d rather be judged by the impartiality of outcomes, and criticized when we fail this principle.

          203 replies 126 retweets 451 likes
          Show this thread
        8. jack‏Verified account @jack Sep 5

          In closing, when I think of our work, I think of my mom and dad in St. Louis, a Democrat and a Republican. We had lots of frustrating and heated debates, but looking back, I appreciate I was able to hear and challenge different perspectives. And I appreciate I felt safe to do so.

          363 replies 135 retweets 772 likes
          Show this thread
        9. jack‏Verified account @jack Sep 5

          We believe Twitter helps people connect to something bigger than themselves, shows all the amazing things happening in the world, and all the things we need to acknowledge and address. We‘re constantly learning how to make it freer and healthier for all to participate. Thank you.

          642 replies 259 retweets 996 likes
          Show this thread
        10. End of conversation
        1. Enigma, Newly Reborn @newdarkcloud@snouts.online‏ @newdarkcloud Sep 6
          Replying to @jack

          I don't.... WANT... an algorithm. I want an uncurrated timeline of the posts from the people I follow in chronological order!

          0 replies 1 retweet 4 likes
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        1. New conversation
        2.  ❌The_Deplorable_Lynx ❌‏ @Deplorable_Lynx Sep 6
          Replying to @jack

          Wow, that's a lotta bullsh1t

          1 reply 1 retweet 3 likes
        3. Lescaart‏ @lescaart Sep 6
          Replying to @Deplorable_Lynx @jack

          Who censors his bullshit? Lol.

          1 reply 0 retweets 1 like
        4.  ❌The_Deplorable_Lynx ❌‏ @Deplorable_Lynx Sep 7
          Replying to @lescaart @jack

          I think we should =)

          0 replies 0 retweets 0 likes
        5. End of conversation
        1. New conversation
        2. Lescaart‏ @lescaart Sep 6
          Replying to @jack @BOURRELL

          You need to be regulated like a utility. You cannot be censoring Americans because you disagree with their political views! THAT is not right! The END! #FreeAlexJones #FreeInfoWars

          1 reply 1 retweet 3 likes
        3. Dino Goldie‏ @dinogoldie Sep 6
          Replying to @lescaart @jack @BOURRELL

          You want twitter to be state regulated? That doesn't sound very "libertarian" and "free market" to me. p.s. Alex Jones has not has his "freedom of speech" in any way limited.

          1 reply 0 retweets 0 likes
        4. DJC5‏ @DJCannon5 Sep 6
          Replying to @dinogoldie @lescaart and

          has not has - great writing

          0 replies 0 retweets 1 like
        5. End of conversation
        1. Lescaart‏ @lescaart Sep 6
          Replying to @jack @BOURRELL

          TRANSLATION: Yup. We discriminate. You got us!

          0 replies 1 retweet 2 likes
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        1. (((WitCoHE)))‏ @E__Strobel Sep 5
          Replying to @jack

          You don’t get it… YOU. SHOULDN’T. BE. DOING. ANY. OF. THAT. THERE. IS. NO. NEED. FOR. IT.

          0 replies 1 retweet 1 like
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        1.  ❌Tim McGuire ❌‏ @iamajax Sep 5
          Replying to @jack

          Perjury... you have now lied to Congress.

          0 replies 1 retweet 1 like
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        1. 666 Bad Portal To Hell‏ @12milematt Sep 6
          Replying to @jack

          in other words the process you decided was fair didn't give you the results you wanted so you introduced bias

          0 replies 0 retweets 3 likes
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        1. devsphoto.com‏ @rafiks Sep 6
          Replying to @jack

          By trying to be fair, you are being unfair.

          0 replies 0 retweets 3 likes
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