Thank you Chairman Burr, Vice Chairman Warner, and the committee, for the opportunity to speak on behalf of Twitter to the American people. I look forward to our conversation about the work we’re doing to help protect the integrity of US elections, and elections around the world.
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Our interests are aligned with the American people and this committee. If we don’t find scalable solutions to the problems we’re now seeing, we lose our business, and we continue to threaten the original privilege and liberty we were given to create Twitter in the first place.
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We weren’t expecting any of this when we created Twitter over 12 years ago. We acknowledge the real-world negative consequences of what happened, and we take full responsibility to fix it. We can’t do this alone, and that’s why this conversation is so important, and why I’m here.
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We‘ve made significant progress recently on tactical solutions like identification of many forms of manipulation intending to artificially amplify information, more transparency around who buys ads and how they are targeted, and challenging suspicious logins and account creation.
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We’ve seen positive results from our work. We‘re now removing over 200% more accounts for violating our policies. We’re identifying and challenging 8-10 million suspicious accounts every week. And we’re thwarting over a half million accounts from logging in to Twitter every day.
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We’ve learned from 2016 and more recently from other nation’s elections how to help protect the integrity of our elections. Better tools, stronger policy, and new partnerships are already in place. We intend to understand the efficacy of these measures to continue to get better.
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But we all have to think a lot bigger, and decades past today. We must ask the question: “what is Twitter incentivizing people to do (or not do), and why?” The answers will lead to tectonic shifts in how Twitter, and our industry, operates. Required changes won’t be fast or easy.
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Today we‘re committing to the people, and this committee, to do that work, and do it openly. We‘re here to contribute to a healthy public square, not compete to have the only one. We know that’s the only way our business thrives, and helps us all defend against these new threats.
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In closing, when I think of our work, I think of my mom and dad in St. Louis, a Democrat and a Republican. For them Twitter has always been a source of joy, learning and connection to something bigger. They’re proud of me, proud of Twitter, and proud of what made it all possible.
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What made it possible was the fact that I was born into a nation built by the people, for the benefit of the people. Where I could work hard to make something happen which was bigger than me. I treasure that, and will do everything in my power to protect it from harm. Thank you.
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You need to read your own words.
@realDonaldTrump is abusing, harassing, threatening, sending out his troll armies, posting misinformation everyday of the week 24/7 And yet you do nothing about his account. Your words fall short.Thanks. Twitter will use this to make your timeline better. UndoUndo
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Free and open exchange must be just that. You can't /shouldn't try to control free thinking. It was once said "I disagree with everything you say, but I will defend to the death your right to say it".I just pray that once all sides are stated a middle ground can be reached.
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EXACTLY ! My Dad taught us that from a very young age . NO ONE SHOULD BE AFRAID TO SAY THERE THOUGHTS AND IN DOING SO NO ONE SHOULD HURT THAT PSRSON
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Yes, they are known as Liberal Democrats, socialists, progressives, and Antifa activists. When are you going to "Shadow Ban" their asses like I know you have me in the past and still are? And why can't
@POTUS@realDonaldTrump ban trolls from his own account? -
I’m just the messenger. FB, Twitter and Google are testifying now. Those were Jack’s opening statements. Went on forever. My QFD ban just got removed. I’m on your side.
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Sorry about that. Yeah, I was talking to Jack. Well, I thought I was lol
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By the way, asshole, this "human coordination" you're whining about is protected under the 1st Amendment. It's known as freedom of association. Get with the program and treat us all the same or we're going to see that your little company is broken up and scattered to the winds
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You’re talking to jack, right? I’m on ur side
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Like your personal friend,
@RealAlexJones? Is he a bad-faith actor?Thanks. Twitter will use this to make your timeline better. UndoUndo
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If you are really interested in eliminating
#misinformation, you would terminate the@realDonaldTrump account!Thanks. Twitter will use this to make your timeline better. UndoUndo
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