Hey @TeamYouTube! I've been having a hole bunch of issues with my channel lately. I couldn't fine a more professional way to contact you so if there is one please let me know.
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Replying to @itsFortuneApple
We'd like to understand the issue better. Mind sharing more details so we can look into it? Keep us posted.
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Replying to @TeamYouTube
I can't change my channel art or my channel 'about' section. Those three vertical dots that should be on the top right aren't there, when I'm on my channel.
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Replying to @itsFortuneApple
We'd like to look into this. Could you let us know the device/browser you're using? Also, share screenshots of any error message you see. Keep us posted.
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Replying to @TeamYouTube
I'm using Google Chrome on and my computer is running Windows 10. But I've never gotten an error message.
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Replying to @itsFortuneApple
Thanks for the info. Clearing your browser's cache and cookies often fixes most issues. Also, try using a different browser to see if that makes a difference. Keep us posted.
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Replying to @TeamYouTube
Unfortunately, it didn't work. I tried using Mozilla Firefox, same issue. And I cleared the cache and cookies.
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Replying to @itsFortuneApple
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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Update: I can change my channel art again, but the "About" section and links are still restricted.
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