stephanie on Twitter: "oh my god i was in an automated phone menu and tried to ask for a human and the voice said “what do you want to talk to an agent about” and i was like i just want a human and the Fucking voice literally went “sorry. here’s how it works. you tell us what you’re looking for first”"

Country	Code	For customers of
United States	40404	(any)
Canada	21212	(any)
United Kingdom	86444	Vodafone, Orange, 3, O2
Brazil	40404	Nextel, TIM
Haiti	40404	Digicel, Voila
Ireland	51210	Vodafone, O2
India	53000	Bharti Airtel, Videocon, Reliance
Indonesia	89887	AXIS, 3, Telkomsel, Indosat, XL Axiata
Italy	4880804	Wind
3424486444	Vodafone
» See SMS short codes for other countries

1. stephanie‏ @isosteph Feb 15
  
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  whatever sick & twisted fuck made these menus a reality fuck you!!!!
  
  7 replies 154 likes
  
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1. Jonathan Greene‏ @atmasphere Feb 15
  
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  Replying to @isosteph
  
  /r/assholedesign
  
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1. Eugene Hlushko ‏ @EugeneHlushko Feb 16
  
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  Replying to @isosteph
  
  I used to get to agents by keeping quiet, it was like: can you repeat i didn’t understand x2; then transfers to an agent (as a fallback technique). But recently it didn’t work, that script hang on me
  
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1. Ollie Williams‏ @wemadebeer Feb 15
  
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  Replying to @isosteph
  
  pic.twitter.com/Yjep1O3bc7
  
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1. Tommy York ‏ @tommy_york Feb 16
  
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  Replying to @isosteph
  
  Some UX patterns are user-hostile. Others, like these, user-hateful.
  
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1. Nazreen Nazeer‏ @naz229 Feb 15
  
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  Replying to @isosteph
  
  You’re kidding!?
  
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1. Tom Goodwin‏Verified account @tomfgoodwin Feb 15
  
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  Replying to @isosteph
  
  Who was this?
  
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1. Paul_IPv6‏ @Paul_IPv6 Feb 16
  
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  Replying to @isosteph
  
  while most of the folks configuring phone menus seem to be sadistic assholes, they also aren't up on tech and most PBX systems are similar. http://gethuman.com or app keeps track of known site ways to get to humans and gives you some things to try that usually work.
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