my fav thing about ~silicon valley culture~ is the complete lack of irony w/which ppl embrace “design thinking” as some kind of magical & non obvious methodology like yes.......i too have taken the needs of my users into consideration......empathy is indeed a thing that exists
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Design thinking isn’t just empathy - It’s also user research, customer interviews, ethnographies, getting to the core of the problem to be solved. Ideally involves experts from specific fields that you’re solving for. Market analysis etc...
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Lul, architects have been using this approach for a thousand years
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