Hey @YouTube I want to find a way to contact you more personally. I want further info about URLs and I can't find the answer in the help center nor the YouTube help comunity. I sent a suggestion/comment but I'm not sure if I will have feedback that way. Thanks.
-
-
Replying to @iselinthesky
Hi there. Let us know what's happening and we'll do our best.
1 reply 1 retweet 3 likes -
Replying to @TeamYouTube
Hi! Well I have a channel which I changed the URL in 2014. Now I want to change the name, my account is able to receive a personalized URL but in the list of options it only appears with the old name. I would like to know if it is possible to change the url or I have to create(+)
1 reply 0 retweets 0 likes -
Replying to @iselinthesky @TeamYouTube
(-) a new account since I do not want to lose the 2k subscribers or the visits. I don't know if I explained myself properly. Thanks in advance!
1 reply 0 retweets 0 likes -
Replying to @iselinthesky
Hmm. If you're referring to a custom URL, just to confirm, have you tried steps mentioned here on how to claim one: https://goo.gl/ruFcXC . Let us know.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Yes, I tried! So, my old youtube name is "BellaMayMusic" and I want to change it to my current name ("isel"+whatever I may need to complete it). When I go change my URL it only appears options with the "BellaMay" prefix. Thanks.
1 reply 0 retweets 0 likes -
Replying to @iselinthesky
Since YouTube treats legacy username URLs as your primary channel URL, they can't be changed. You may still claim a custom URL. Your channel can have multiple URLs and look different from one another, but all point your audience to the same place.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Ok, and how can I claim a custom URL with my new name? In the options I only have available my old username, I can't find a way to write it on my own.
1 reply 0 retweets 0 likes -
Replying to @iselinthesky
Hmm, our Help Center article covers the eligibility requirements along with steps: https://goo.gl/ruFcXC . Hope this helps.
1 reply 0 retweets 1 like
I tried but, still doesn't work. Thanks anyways!
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.