Thanks for reaching out. Just to confirm, have you gone through the following steps to claim a custom URL for your channel: https://goo.gl/dMjWQc ? Let us know.
@TeamYouTube I tried to change my custom URL. As per the instruction given by Google, I deleted custom URL on my http://aboutme.google.com , but can't able to claim new custom URL again. It gives showing my old URL. help me please on this.
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I haven't reached 100 subscribes yet. But, I was customized the URL in past and now, like to rename it.
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