Engagement is a toxic metric. Products which optimize for it become worse. People who optimize for it become less happy. It also seems to generate runaway feedback loops where most engagable people have a) worst individual experiences and then b) end up driving the product bus.
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Replying to @patio11
Gently optimizing for engagement is fine. Engagement has _some_ positive correlation with good things. Optimizing a product for engagement just a little bit will often make it better. But optimizing a product for engagement very strongly will thoroughly corrupt it.
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Care to define "gently" in that context?
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Replying to @no_identd @patio11
I wish I could. :) I recall some work on formally definitions but I don't think it has gotten very far.
6:51 AM - 9 Apr 2019
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