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Hi, I opened a support ticket 2/19 and still haven’t received a reply. This is now the third month in a row I’m getting a 0.0 LUNA reward. Can I get someone to help correct this?
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I had the same thing happen this month. 0.0 rewards for LUNA when I should have received rewards. Would love a response on this
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Got this back from support: "This is an identified issue with decimal truncation, causing LUNA balances to show less than the full amount.... they are all truncated by the second decimal place and shown as 0.0 LUNA. This issue is escalated to our tech team for resolution."
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Thank you for letting us know this has happened again. We value your feedback. Check your DM so that we can get your account squared away.