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Hi Voyagers, For some of you, withdrawals and transfers have been taking longer than normal. This is a temporary situation due to some important updates we made behind the scenes to scale our systems and ensure your assets are always accessible and secure. (1/4)

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Voyager

@investvoyager

Crypto transfer and withdrawal times will be back to normal within the next 24 hours. This effort is part of a larger system upgrade that will enhance our ability to process crypto transfers. You'll continue to see enhanced improvement on transfer times in the coming weeks. (2/4)

11:17 PM · Dec 9, 2021Twitter Web App

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As an aside, last week we officially broke our record for the most concurrent users and transactions in a single day. We celebrated this momentous day without a hitch thanks to the continued upgrades and scalability optimizations from our team. (3/4)

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Voyager

@investvoyager

Dec 9, 2021

We plan to enter 2022 ready to welcome the world to Voyager. If you currently have a pending withdrawal, no action is required on your end. We ask for a bit more patience as we implement the upgrade to expedite all withdrawals. Thank you, Team Voyager (4/4)

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You seem to expressly refer to crypto withdrawals but what about fiat withdrawals?? Are these delays part of the same system upgrade? I haven’t been able to withdraw anything since mid-November.

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