Hi Voyagers,
For some of you, withdrawals and transfers have been taking longer than normal. This is a temporary situation due to some important updates we made behind the scenes to scale our systems and ensure your assets are always accessible and secure. (1/4)
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Crypto transfer and withdrawal times will be back to normal within the next 24 hours. This effort is part of a larger system upgrade that will enhance our ability to process crypto transfers. You'll continue to see enhanced improvement on transfer times in the coming weeks. (2/4)
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As an aside, last week we officially broke our record for the most concurrent users and transactions in a single day. We celebrated this momentous day without a hitch thanks to the continued upgrades and scalability optimizations from our team. (3/4)
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We plan to enter 2022 ready to welcome the world to Voyager. If you currently have a pending withdrawal, no action is required on your end. We ask for a bit more patience as we implement the upgrade to expedite all withdrawals.
Thank you,
Team Voyager
(4/4)
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Cause being up over 1000% in 2021 isn’t good enough!!
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