PSA 📣 There is only one verified Voyager Twitter account at I N V E S T V O Y A G E R (no added characters, no misspellings)
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We will never ask for anything besides an email address or ticket number.
For support, first check with VAL, Voyager’s Virtual assistant. You can find it in your app under Account > Help.
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For personalized support, please submit a ticket. VAL can provide a link. Be sure to categorize your ticket properly so that it gets to the right support associate for your issue.
Replying to
I have submitted many tickets and zero response to anything.. please understand that we’re desperate to get a response from you. I can speak for myself. I want access to my funds and will do whatever it takes. I know you see this message, why do you ignore us?
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You can try certified here
Voyager Digital
2500 Plaza 5 25th Floor
Jersey City, New Jersey 07311
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Spend less on PR and social media marketing and more on actual customer support!
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Truth
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What happens after you open and ticket and nothing is still not done ? Enable withdrawals
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I'm having the same issue. My ticket is 14 days old. I respond to it everyday and zero response.
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SUPPORT NEVER RESPONDS! Only automated replies. Because of this there’s a Twitter Voyager Support account that’s trying to scam people and it’s working because you’re lack of real support has made your clients desperate for help. It’s ruining whatever reputation you have left.
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If only you actually responded to tickets. Been waiting to hear from you guys for weeks. Customer service is 👎🏻
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