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I bought vgx half year ago and planning for long term investment. So I put in wallet and didn’t pay attention. Recently I realise they had upgrade and I missed their deadline. I sent email to voyager support and they said they cannot help. So that’s mean I lose off my money.
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The period for swapping is too short, voyager didn’t consider people will go to travel, get sick, or simply don’t watch crypto news often. I know more victim like me and we have a group. The reason we are leaving message in here is because we hope Voyager can reopen the swap.
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I don’t think they care, I always have this issue. Sometimes takes 2-10 days for them just to reject my withdrawal and redo it all over again!
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