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It’s been 3 months since I submitted a ticket for customer service. Warning folks! This exchange does not offer any virtual chat, direct line, or any customer contact information. This is unacceptable. I have been unable to login for months now.
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These exchanges really need to get their shit together. They messing with peoples money!
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You need to add whitelist for approved addresses that crypto can be sent to for security. This should be a top priority.
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agreed.. no more “manual review” transfer delays to whitelisted addresses.. it needs to be a thing on Voyager
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do you have any updates on the update for the app? last we heard was shortly after vlp goes live
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, you are a great company. Really awesome. But you gotta get serious about customer service. People are trusting you with a lot of money and deserve reasonable ways to communicate through phone and chat. You know this is the #1 problem, fix it.
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It's also their #1 priority as the ceo said before. I'm sure with a bit more time they'll get there.